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Our engineering and support teams are always available to resolve API-related issues. For more general Karbon Support and inquiries please visit karbonhq.com/contact-us

You can access your tenant perma key from the URL when you log in to Karbon. It is the first ID you see in the URL. For example this url http://app.karbonhq.com/KWfygPgepa#/triage has the tenant perma key "KWfygPgepa".